Question 1

Lash Extensions – Preparing before your appointment

Accepted Answer

Avoid waterproof makeup or oily/greasy cosmetics in the 24 hours before your appointment. Don't get a lash tint in the 2 days before your lash extension appointment. Stop using lash growth serum 3 days before your appointment. Don't wear perfume right before your lash extension treatment. If these requests aren't followed, I can't guarantee the durability of the finished set.

Question 2

Lash Extensions – Aftercare

Accepted Answer

For the first 48 hours after your appointment, avoid water, steam, sauna and sunbeds. Makeup and exercise aren't recommended either. After that, clean your lashes every morning and evening with lash shampoo — always remove makeup from your lower lashes too. Comb your lashes daily with the comb provided, only when dry. Don't rub, pick at, or pull your lashes — please take care of them. Mascara, waterproof makeup and eyeliner are not allowed. Avoid oily, greasy creams. Apply anti-wrinkle cream only up to the moving eyelid area, then blot away any excess.

Question 3

Lash Extensions – Durability

Accepted Answer

The most important rule for long-lasting lashes is regular cleaning. If your eyes water easily or you cry often, your lashes will be less durable, as tears can break down the glue. The natural shedding cycle of your own lashes also affects durability. Your health can affect durability too (gynecological or hormonal issues, diabetes, allergies, inflammatory conditions, medication or hormone treatments), as these can change your skin's pH. If you exercise regularly, the salts in sweat can also dissolve the glue. Wearing lashes that are too long doesn't guarantee durability either — extensions should be no more than 30% longer than your natural lashes, which also keeps your own lashes healthy.

Question 4

Lash Lift – Before the treatment

Accepted Answer

Arrive with completely clean lashes — no makeup, mascara, eyeliner, eyeshadow or oily products around the eyes or on the lashes. Avoid oily skincare products before the treatment, as they can affect how well the products work. Don't curl your lashes right before the treatment, as it can change their natural position. If you wear contact lenses, it's best to remove them during the treatment. If you have any irritation around the eyes (redness, watering, or inflammation), it's best to postpone the treatment. Please let me know in advance if you've had an allergic reaction to a lash or brow treatment before. Don't use strong exfoliants or irritating products directly around the eye area before the treatment.

Question 5

Lash Lift – After the treatment — the first 24 hours

Accepted Answer

Keep water away from your lashes — avoid direct water spray from the shower around the eye area. Avoid steam and high humidity — no sauna, steam room, or long, steamy baths. Avoid intense exercise — increased sweating and moisture aren't ideal right after the treatment. Don't rub or press on your lashes. Don't use mascara for the first 24 hours. Avoid oily products around the eye area. Try not to sleep on your stomach so the freshly shaped lashes don't get flattened.

Question 6

Lash Lift – Care after 24 hours

Accepted Answer

Wash your lashes regularly and gently. You can use gentle eye-area products. You can wear makeup as usual. Mascara can also be used if you'd like an even more defined effect. Gently comb through your lashes with a clean lash brush. Using a professional nourishing serum is recommended to properly nourish the lashes, helping maintain their flexibility and hydration. With regular use, your lashes stay better cared for and look healthier.

Question 7

Brow Lamination – Before the treatment

Accepted Answer

Arrive with clean brows — no makeup, foundation, concealer, brow pencil or other cosmetics. Avoid oily products before the treatment, as they can affect how well the lamination products work. Don't get your brows waxed right before the treatment — it's best to give your skin time to recover. Don't use strong exfoliants around the brow area (acid exfoliants, retinoid-based products). Don't come in with freshly sunburned or sun-damaged skin — treatment isn't recommended on irritated, damaged or peeling skin. If there's irritation, a wound, inflammation or skin damage around your brows, please let me know in advance. Please let me know before the treatment if you've had an allergic reaction to brow tinting, lamination or other cosmetic treatments before.

Question 8

Brow Lamination – After the treatment — the first 24 hours

Accepted Answer

Keep water away from your brows — avoid direct contact with water, intense face washing and long, steamy baths. Avoid saunas, steam rooms and heavy humidity. Avoid intense exercise, as increased sweating isn't ideal right after the treatment. Don't rub or scratch your brows. Don't keep combing the hairs, and don't try to reshape them yourself. Don't use oily or heavily nourishing products directly on your brows during this initial period.

Question 9

Brow Lamination – Care after 24 hours

Accepted Answer

Gently clean your brows. Comb them in the desired direction with a clean brow brush. You can wear makeup as usual. Brow pencil, powder or gel can also be used if you'd like to emphasize the shape further. Using a professional nourishing oil is recommended to properly nourish the brows, helping maintain their flexibility and hydration. With regular use, your brows stay better cared for and look healthier.

Question 10

Booking and arrival

Accepted Answer

Please arrive on time for your appointment, preferably without a companion. Appointments must be booked at least 2 weeks in advance. If you're more than 15 minutes late, I may not be able to take you, or may need to build fewer lashes out of consideration for the next guest. If your current set was done by another technician, please let me know — I always remove these first.

Question 11

Cancellation and rescheduling

Accepted Answer

If you cancel or reschedule less than 24 hours before your appointment, 50% of the missed service fee will be charged at your next appointment. In case of a no-show, 100% of the service fee will be charged at your next appointment.

Question 12

Preparation and safety

Accepted Answer

Please arrive with clean lashes and no makeup. During the lash application, please try to talk as little as possible, as it can shift the eye pad or slightly open your eyes, which may cause watering or redness. Avoid sudden movements — this is a safety risk, as I work with two sharp-tipped tweezers.

Question 13

Please let me know when booking if…

Accepted Answer

You've had lash extensions before and had an allergic reaction to the glue or the eye pad tape. You have any existing eye condition. You're undergoing hormonal or lymphatic treatment. You've had a lash lift in the past 1.5–2 months. You have a recent eyelid tattoo or have had eye surgery — lash extensions can't be done during the healing period. Booking an appointment automatically means you accept this policy.

Question 14

Available infill schedules

Accepted Answer

2 weeks: days 1–14 3 weeks: days 14–21 4 weeks: days 21–28 Infills are available up to day 28, or if at least 30% of the lashes remain after prep. Otherwise, a new set will be needed.

Type	Application time	Infill time
1D	1:30 h	1 h
2D	1:45 h	1:15 – 1:30 h
3D	1:45 – 2 h	1:30 – 1:45 h
4D	2:15 h	1:45 – 2 h
5-6D	2:30 h	2 – 2:15 h

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